The problem with incumbent suppliers Header Image

The problem with incumbent suppliers

Accreditation Agricultural apple Assess & Inspect AV Average fee Average savings Benefits Best validation reference point Beyond all reasonable doubt Care Catastrophic event CATS trade status Claim Lifecycle Claims handlers Claim spend savings Commercial technology Comparable sale quotes Computer Equipment cost Covid-19 Customer Satisfaction Damage Dedicated Consultant Diggers Drones Dual instruction Easy Easy to reach Efficient Electrical damage Empathy Engineers EPOS Exceed expectations Experience Fire Flood Fraud Fridge Good service Great service High Net Worth Incumbent Suppliers Informative Installation insurance Insurance Insurance companies Insurance fraud iphone iPhone iphone 15 iPhone 15 Knowledgeable KPI Laptops Lawn Mower Lift Looking after policyholders Macbook Major & Complex loss Manufacturer Relationship Microsoft Milling Machine Minimising Claim Spend Minimising stress Negotiation No more comparable sale prices Obscure Technology Obsolete technology Old technology Overspend Pandemic PCs phones Photocopier policyholder Policyholder Positioning Cats Positive Claims journey Positive feedback Positive Outcomes Pre-incident condition Printing Professional Project management Projector Questions Quick Quotes Recommended Recovering files Reducing Cost Repair repairs Replacement Retail Retrieval Reviews Samsung Savings Servers Service Value Settlement Speakers Speed Storm Sunbeds Surveying Equipment Swiftness Sympathy Taking ownership Technology Technology Claims Time Time Saving Training TV Types of Fraud Updated Validation Visual Equipment Vulnerable Why CATS Workshop
When businesses have to make a claim they often naturally turn to their own suppliers to provide them with advice and pricing to replace their damaged equipment. Those suppliers are expected to provide fair and reasonable pricing as well as true like-for-like equivalents to the technology equipment that has been lost or damaged.
 
At CATS we recognise a massive potential leakage in spend when we validate quotations from these incumbent suppliers because they have suggested replacement that is neither like for like or reasonably priced. Many incumbent suppliers see their customer’s misfortune as a sales opportunity, and may recommend goods representing a substantial betterment in the equipment or pricing.

We use the fixed trade price as an ultimate point of reference for replacement goods, and work on the principle that insurers should expect to pay no more than trade price, plus a 10% margin. With our industry contacts, we can ensure that you know you are paying the right price, for the right product, every single time. 

If you want to make sure you avoid leakage in claim spend then contact the CATS claim team today with your instruction. 

Back to News