Claims handlers and loss adjusters are typically extremely busy, and between the research, paperwork and other day-to-day work of processing and resolving a claim there is only so much time to communicate with and update policyholders.

We help clients to keep policyholders informed about the status of their claim, and answer any questions and concerns.

For policyholders whose business relies upon the technology or equipment their claim is for, this can significantly add to the stress of a claims experience, which is why providing regular updates is so important.

When we take over a claim, we are able to keep policyholders informed every step of the way, with frequent updates on the claim’s status and our process. By making sure we keep policyholders in the loop, we give them peace of mind that their claim is being handled in an efficient and timely manner.

We can also arrange temporary loan equipment for policyholders to ensure their business can continue to operate while the claim is being resolved.

Giving policyholders peace of mind is just one part of what we do, but we think it’s an important part, and not to be forgotten.