Testimonials

Here are some testimonials / comments from our customers.

Click on one of the testimonials below to see their comments.

I write with reference to a recent insurance claim owing to an accident with my laptop.

I was contacted by your colleague Nigel regarding said claim who was very helpful, understanding and polite.

I consider he handled the arrangements very well and kept me informed every step of the way. Thanks to him I felt as a disabled lady he took all the stress and worry off my shoulders.

I would like to say a big thank you to you and your company for a great and speedy service.

L Bennett - replacement computer

Just a note to say thank you so much for helping sort our my computer replacement so quickly and efficiently.

Mr Nathan - TV Replacement

A special thank you for dealing with the matters of my new television collection / delivery.

It was done in a very professional way and you kept me informed of all the details. It has been a pleasure dealing with you and your company. Your are a great assett to your company and come highly recommended.

Y Jannaty - replacement laptop

May I say that getting my claim sorted has been painless and very efficient, especially Mark from CATS who kept me informed and sorted a replacement quickly and courteously.

Mr & Mrs Mallinson - theft claim

We would like to take this opportunity to express our gratitude for the very helpful manner in which our claim was handled.

It is the first time we have had cause to make such a claim and the way in which the matter was dealt with by your consultant made a traumatic experience easier.

The people involved in our claim acted in an extremely professional and understanding manner. They were very approachable, helpful and available.

We were very appreciative at how speedily the claim was processed and concluded and we will certainly by recommending our insurer to our family and friends.

We thank you once again for all the help and support you gave us during this unfortunate incident.

L Owens - St Johns School

Just to let you know that the items have arrived today.

I would also like to thank you for your help during this time. You have been very helpful and efficient.

I will pass on our appreciation to the relevant people at the diocese insurance department.

Mr Singh - Photographer

Thank you very much, i'm very impressed with your service and how fast and professionally you dealt with my claim, as you know this can be very worrying when business can be affected.

You don't know how much my mind is at ease now.

Thank you once again.

P Kingsley - Hifi Amp

Recently I had to make a claim due to my damage to my amplifier.

This was a very high grade piece of equipment but I'd like to thank all concerned for the professional and courteous way that the claim was handled. Your engineer did an excellent job in getting the amplifier picked up, repaired and re-delivered quickly having done an excellent job.

Matt Dyson, Bristol

Very impressive turnaround guys. I pray to some deity or other that no scrote ever raids my offices again, but I certainly appreciate what you have done to turn a bad situation into a bearable one.

Dr Oates - Replacement Sony Vaio

Your involvement throughout was considerate and reassuring. I particularly appreciated your periodic updates to progress, by telephone and email, my claim achieving results in a remarkable and effective way. The quality of your service is both unique and commendable in these dismissive times.

The outcome has been as good as it ever could be, honest, straightforward and thorough. Please thank your engineers attentiveness too. I will send a copy of this letter to my insurance company, as further endorsement of my satisfaction.

S Hart - Stockton on Tees

I am writing to you to thank you so much for getting Adam's computer repaired. You probably don't remember but PC World said the parts were unobtainable after weeks of delay. You had your specialists check it out and thankfully managed to repair it.

Will you please thank your specialist staff for doing this. Please do this as it is nice to be appreciated and have your work respected.

B Fitzgerald - Broker

I have submitted a report to insurers recommending settlement of the "Property Damage" aspect of this loss, including the servers element which you kindly supported me on.

The claims dept is very happy with the outcome. I included in my report complimentary phrases about your service, describing it as 'excellent'.

I would certainly want to work with you and your company again.

C Twort - withdrawn claim

The insured called today to advise that he needs to withdraw the claim for his laptop due to the sensitive information held within.

He did say on the call that he thought you were 'wonderful to deal with' and wanted this passed onto you.