Repair Assessment

CATS Assessment & Repair saves insurer £32820!

Incident:

Lightening Strike

CATS services used:

Validation, Repair

Claim overview:                                                           

This claim involved a telephony system for a hotel.

The system was deemed irreparable by the local concessionaire who provided a quote for a replacement system of £33,000!

The policyholder expressed concern about the inconvenience of re-training and down time if the system was going to be replaced.

We were asked to provide a technical assessment as to the possibility of repair. Within 4 hours of being instructed our engineer attended the site, found the controller card of the main board to be faulty and replaced it with one from his van for £180!