Photocopiers

CATS Saves insurers 94%

Incident:

Fire / smoke damage

CATS services used:

Validation, Repair

Claim overview:                                                           

We were approached by an adjuster who had a claim involving two photocopiers. These copiers had been assessed and written off by the policyholders incumbent concessionnaire who had provided a quote for replacement (£17,500).

We were asked for our professional opinion as to whether reinstatement was the correct course of action.

Our professional engineer, with 20 years experience in the copier industry, attended the insured’s site and identified that the copiers were actually repairable.

We saved insurers £16,520! (94%) against the reinstatement consideration, thus limiting liability to the repair cost of £980.

If reinstatement had been required on this particular claim then our cost to replace would have been £10,000 less than the local concessionaire.