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Improve the claims experience for policyholders

For many policyholders their ability to trade or function is paramount.

Therefore, dealing with an incident that results in making a claim, can be very stressful.

There are so many things that are technology driven these days and quite often they form an essential part of our everyday lives.

The stress of an incident can be compounded by a slow claims process, so returning the insured to their pre-incident condition, as quickly as possible, is key in attaining a positive claim experience.

  • At CATS we validate, repair and replace both quickly and accurately, minimising both downtime and business interruption.
  • We provide policyholders with free consultancy and impartial advice.
  • We make sure that the insured doesn't pay over the odds for the repair or replacement of their equipment.
  • We provide a dedicated consultant for each claim to advise on any technology product matters.

Our goal is to exceed the insured's claim experience expectations!


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